Last Updated: Oct 2023
This page outlines our commitment to protecting your privacy and the practices we follow concerning the collection, use, and safeguarding of your personal information. By using our website, you consent to the terms outlined in this policy.
Information We Collect
We collect various types of information, including:
- Personal Information: Names, contact details (e.g., email address, phone number), and medical history
- Information provided through forms on our website.
- Data obtained through phone calls or emails.
Sources of Data
We collect information from:
- Patients and their representatives.
- Website visitors
Purpose of Data Collection
We collect data for the following purposes:
- Appointment scheduling and reminders.
- Maintaining patient records.
- Improving our services.
- Marketing and communication with patients (with consent).
Data Usage
The collected data may be used for:
- Internal purposes to enhance our services.
- Sending appointment reminders.
- Sending marketing communications with your consent.
- Responding to inquiries and requests.
Data Sharing
We may share your data with:
- Dental software providers for record-keeping.
- Marketing partners (with your consent).
- Legal or regulatory authorities when required by law.
Security Measures
We employ security measures to protect your data, including:
- Encryption of sensitive information.
- Access controls to limit data access to authorized personnel only.
Cookies and Tracking
Our website may use cookies and tracking technologies for analytics and improving user experience. You can manage cookie preferences through your browser settings.
Patient Rights
You have the right to:
- Access and obtain a copy of your data.
- Correct inaccuracies in your data.
- Request data deletion.
- Withdraw consent for marketing communications.
Legal Basis
Our data processing is based on:
- Consent when collecting sensitive data.
- Contractual necessity for appointment scheduling and treatment.
- Legitimate interests for internal improvements and marketing.
Compliance with Regulations
We are committed to complying with relevant data protection laws, including GDPR and CCPA.
Contact Information
For inquiries or data-related requests, please contact us at:
Email: info@wyndhamdental.com.au
Phone: (03) 9741 1009
Updates to the Policy
This policy may be updated to reflect changes in our practices. We will notify you of significant changes through this page on our website.
Dispute Resolution
In case of privacy-related disputes, please contact us to resolve the issue.
User Education
Learn how to protect your privacy online by configuring browser settings and using strong passwords.
Legal Disclaimer
This Privacy Policy is not a legally binding contract but a statement of our commitment to protecting your privacy.